0
No products in the cart.

FAQs

Shopping/Payment Information

How long does delivery take?

Standard delivery usually takes 5–7 working days, depending on your location. You’ll receive tracking details once your order is shipped.

Do you offer returns or exchanges?

Yes. We offer returns and exchanges under our 30-day return policy (Terms apply). Kindly refer to our Refund & Return page for full details.

Can I change or cancel my order?

Orders can be cancelled before they are shipped. Once shipped, cancellations are not possible, but you may apply for a return after delivery.

Do I receive an invoice for my order?

Yes, you will automatically receive an invoice on your registered email as soon as your order is confirmed. You can also download or view it anytime through your order details in your account. If you need help accessing it, our support team is always here to assist you.

 
 

What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us within 24–48 hours of delivery with your order ID and clear photos/video of the issue. Our support team will quickly verify the problem and arrange a replacement or resolution as soon as possible. Your satisfaction is our priority, and we’re here to help every step of the way.