Delivery & Shipping Policy

At Kidoomints, we work hard to ensure your child’s favourite toys reach you safely, quickly, and in perfect condition. Please read our delivery and shipping details below.

📦 Order Processing

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive an order confirmation email immediately after placing your order.

🚚 Shipping & Delivery Timeline

• Standard delivery time: 5–7 business days (depending on your pincode).

• Metro cities may receive delivery earlier.

• Remote locations may take slightly longer due to courier availability.

We partner with trusted delivery providers to ensure timely and safe delivery.

🔍 Order Tracking

Once your order is shipped, we will send you:

• A shipping confirmation email

• Your tracking ID

• A link to track your package in real time

💳 Shipping Charges

• Shipping charges (if applicable) will be visible at checkout before payment.

• Free shipping may be available during offers or on minimum-cart-value conditions.

🧒 Delivery Safety Guarantee

All products are packed with care to ensure:

• Zero damage

• Safe handling

• Hygienic, moisture-protected packaging

If you receive a damaged item, please refer to our Returns & Refunds Policy.

📦 Cash on Delivery (COD)

• COD is available for select pincodes.

• COD availability will be shown automatically during checkout.

• COD orders may require additional verification.

🚫 Undeliverable Packages

Packages may be marked undeliverable if:

• The address is incomplete or incorrect

• The customer is unavailable during delivery attempts

• The courier is unable to contact the customer

In such cases, the package will be returned to us, and we will reach out to you via email or phone.

❗ Delays

Delivery may be delayed in case of:

• Festivals, holidays, or high-volume periods

• Natural events (rain, floods, etc.)

• Courier delays beyond our control

We appreciate your patience during such rare situations.

📞 Need Help?

If you have any questions about your order or delivery status, contact us:
Email: {support email}
We’re always happy to help!